Business policy
BD AI offers technology services through OMS IT. This policy describes how a commercial engagement actually proceeds.
01Enquiry and scope
Every engagement begins as a recorded enquiry. Scope, deliverables, timeline and fee are agreed in writing before work starts. Nothing is confirmed by an automated reply.
02Status pipeline
Enquiries move through recorded statuses handled by a named staff member. Status is never advanced automatically and never by an AI model.
03Payments
No payment is collected on this website. Payment terms are set out in the written engagement only.
04Capability claims
We describe only capabilities that exist. Planned work is labelled as planned. We do not present a pilot, a proposal or a reference as a partnership or an approval.
05Confidentiality
Client material is treated as confidential, stored under the same access controls as the rest of the platform, and is not used as public reference material without written permission.
Questions about this policy go through the BD AI contact page or the AI Help Center. BD AI only replies from the channels listed on the Trust & Verification page.