AI Engineering
Bangladesh-Focused Technology Professional
Trusted
Md Mahadi Hassan
AI & Technology Engineer — AI Architecture, Systems & Digital Transformation
Professional / Technical Attribution Only.
Independent Bangladesh-focused AI-assisted initiative
BDAI
Bangladesh AI Help Desk & Mission
An AI help desk, verified information and referrals, trust and verification, knowledge systems, training and technical assistance — for people, business and institutions in Bangladesh.
Built with Technology. Guided by Purpose.
AI-assisted technology, human judgment, verified information, and transparent systems — built to serve people in Bangladesh.
- AI HelpSmart support, real solutions
- Help DeskHuman + AI assistance
- Our MissionFor people, for Bangladesh
- TrustedTransparent, accountable
Capability overview — these labels describe platform capabilities, not usage, user counts or adoption figures. Readiness, security and verification details.
Getting help
How to get help, and how to check it is genuine
- BD AI Help DeskAsk a question and get an AI-assisted answer grounded in reviewed sources. When AI is not the right answer, your question is kept as a case for human review.Ask the Help Desk
- Live supportChat with the AI-assisted support desk. Anything it cannot answer is recorded as a case for a person to review once the staffed desk opens.Open live chat
- Verify a recordCheck a BD AI document, certificate or representative by its reference ID. Anything not verifiable should be treated as unconfirmed.Verify a reference
- Contact BD AIOfficial channels only. Every genuine channel is listed on the Trust & Verification page.See official channels
BD AI Launch & TrustOpening soon
BD AI — Bangladesh AI Help Desk & Mission
Bangladesh-focused AI-assisted help, verified information, technology guidance and referrals.
AI-assisted information is available on selected pages during the preparation period. The public Help Desk has not officially opened yet.
Preparing, testing and verifying before public opening
- System BuildingIn Progress
- AI Training & TestingIn Progress
- Content & VerificationIn Progress
- Help Desk PreparationIn Progress
- Opening SoonStay Tuned
Readiness checklist
Capabilities already in place versus work still being prepared.
Help Desk foundation
Public intake, request routing and support infrastructure are in place.
Source / verification
Document, certificate and representative verification gateways exist.
Trust & security
Audit logging, RBAC, MFA and row-level security are active.
Service requests
Multi-type request router and admin request center are implemented.
AI-assisted response
RAG-backed AI help, live chat and knowledge base are operational.
Launch readiness
Final operational checks and staffed-desk preparation are ongoing.
SOURCE-FIRST
BD AI is an independent, Bangladesh-focused AI-assisted initiative. It does not represent the Government of Bangladesh or any government authority.
Always verify important information against the linked authoritative source before taking action.
Trust
Verification records, audit trails and the public trust registry are being hardened so every BD AI claim can be independently checked.
Service
Service requests, support tickets and referral workflows are being tested before the public desk opens.
Reliability
Rate limiting, AI telemetry and operational monitoring are in place to keep the platform stable.
01
Submit your request
You describe the matter. Where the workflow supports it, the request is recorded with a reference so it can be followed later.
02
Review and understand the issue
The request is read and understood before any answer is given. AI assistance may be used to prepare information; it never decides the outcome.
03
Assist, inform or refer
You receive help, verified information, or a referral to the authority or organisation actually responsible for the matter.
04
Track the request and its outcome
Where the workflow supports tracking, the status, the decision and the reason behind it are retained and can be reviewed.
What BD AI can and cannot do
- Not every matter can be resolved by BD AI. Some requests are referred to the responsible authority or organisation.
- BD AI is not a government body, a regulator or an official decision-maker, and cannot approve, license or certify anything on behalf of one.
- AI-assisted information can be incomplete or out of date. Important information should be checked against the authoritative source.
- Where the system requires a decision, a person reviews it. An AI model is never the authority.
Available today
While the staffed desk prepares, these services are already open to use.
- BD AI Help Desk — AI-assisted answeringLive
- AI-assisted live chatLive
- Trust & verification systemLive
Our AI Services
Nine service areas — each with an honest status on its own page.
Live
AI Products
The BD AI platform products anyone in Bangladesh can open today.
View service →Planned
AI Services
AI capability delivered as a scoped service, not a black box.
View service →Planned
Business AI
AI capability inside an existing organisation, with the controls intact.
View service →Planned
Automation
Workflow automation for repetitive operational work, with human approval.
View service →Planned
AI Agents
Task-specific agents that prepare work, never authorise it.
View service →Partial
Knowledge Systems
Retrieval-augmented knowledge with a citation behind every answer.
View service →Planned
Research
Structured research and information briefs with named sources.
View service →Planned
Training
Practical AI training with verifiable certificates of completion.
View service →Partial
Technical Assistance
One intake for technical problems — triaged, never dismissed.
View service →Truthful status
What is live, and what is not
BD AI publishes the real state of every service. Nothing planned is presented as available, and no usage figures, ratings or client references are claimed.
Live today
3Available to use right now.
- BD AI Help Desk — AI-assisted answeringLive
- AI-assisted live chatLive
- Trust & verification systemLive
In development
3Partly built and being worked on — not yet a finished service.
- Document vault & compliance evidenceIn development
- Knowledge & RAG systemsPartial
- Technical issue deskPartial
Planned
6Described so the intent is public. Not available yet.
- AI agents & automationPlanned
- Corporate & institutional AI solutionsPlanned
- Custom AI developmentPlanned
- Voice AIPlanned
- Research & information servicesPlanned
- AI training, courses & certificatesPlanned
AI Infrastructure & Integrations
BD AI integrates selected AI technologies, APIs and infrastructure to deliver its products and services.
Google Gemini
AI infrastructure / API integration
Called server-side through a managed AI gateway for grounded Help Desk answers and knowledge embeddings. Every answer stays bound to reviewed BD AI sources.
Managed cloud platform
Application infrastructure / cloud services
Hosts the database, authentication, row-level security policies, audit log and document storage behind BD AI.
AI Technology & Transparency
BD AI uses selected AI technologies, APIs and infrastructure where appropriate to deliver AI-powered products and services. Provider names and marks remain the property of their respective owners. Integration does not imply partnership, endorsement or authorization unless explicitly stated and evidenced.
Learning & Training
AI programmes delivered online, offline and in hybrid formats. Published courses and materials are listed in the BD AI learning catalogue.
Online AI Courses
Self-paced modules published in the BD AI catalogue.
Offline AI Classes
In-person sessions arranged on request.
Hybrid Learning
Combined online modules with in-person practice.
Corporate Training
Team programmes scoped for a business.
Institutional Training
Programmes scoped for institutions.
AI Workshops
Short focused practical workshops.
AI Books & Materials
Reading and reference material in Resources.
Real projects & engineering
Selected technology projects and engineering initiatives developed for real-world use.
Engineering & Learning Evidence
Documented learning, practical engineering work and technology initiatives.
Building AI for Bangladesh
Technology initiatives designed around real-world needs in Bangladesh. These are BD AI's own initiatives, not government programmes or partnerships.
In developmentPoribohon BD
Smart transportation tooling for Bangladesh.
In developmentBanglaGPT (BD GPT)
Bangla-first AI assistant for everyday questions, research, and real-world assistance.
In developmentCitizen Help BD
Digital citizen support and service guidance.
In developmentEducation BD
AI-powered education and learning platform.
PlannedHealth BD
Healthcare support and digital health tooling.
PlannedAgro BD
Smart agriculture and farmer support.
PlannedBusiness BD
Business automation and digital operations tooling.
PlannedCyber Safety BD
Online safety, fraud awareness and reporting guidance.
PlannedE-Commerce BD
Bangladesh-focused commerce ecosystem.
Engineering & technical support
BD AI × OMS IT
Technology collaboration supportsfor Bangladesh AI technology
BD AI is an independent Bangladesh-focused initiative. OMS IT provides engineering and technical support, including AI/technology integration, infrastructure, security, maintenance and technical operations where applicable. This technical relationship does not make OMS IT the owner, parent, subsidiary, governing authority or controller of BD AI.
Evaluate BD AI by its work, systems, and evidence.
OMS IT's role is engineering and technical support only. The relationship is not evidence of authority, accuracy, endorsement, ownership or governance. BD AI's public mission, governance, verification, policies and evidence can be reviewed independently.
BD AI independently defines its mission, governance, knowledge verification and public service identity. OMS IT's role is technical support and collaboration only. Technical support does not transfer ownership, parent/subsidiary status, governance authority, control, certification, government endorsement or other legal/organizational authority to OMS IT.
Technology collaboration: OMS ITProvided where applicable · omsitbd.comBD AI
Independent public initiative and service identity
- Public mission
- Help Desk service
- Knowledge and source policy
- Verification policy and records
- AI governance and identity
- Public evidence and limitations
- User-facing policies and complaints
OMS IT
Engineering & technical support
- Engineering support
- AI/technology integration
- Infrastructure and security support
- Maintenance and technical operations where applicable
Shared
Technical collaboration only
- Technical implementation where actually shared
- Operational collaboration where actually shared
Trust & evidence — Evaluate the system, not the relationship.
Each item below corresponds to an actual public page or record in this system.
- Public mission documentedPublicly documented
- Governance information availableAvailable for review
- Source / verification system availableAvailable for review
- Public evidence availableAvailable for review
- Public policies availablePublicly documented
- Engineering & technical support relationship disclosedPublicly documented
Verify before you trust
Trust & Verification
Every item below links to a real BD AI system. Where an external dependency is not configured yet, the linked page states it plainly. Nothing is marked verified unless the record itself is verified.
AI for Bangladesh
AI-assisted solutions for people, businesses and institutions.
Secure & responsible
Security, privacy and responsible technology by design.
Knowledge powered
Research, learning and grounded knowledge systems.
Proudly Bangladesh
Bangladesh-focused. Globally connected.
Part of a greaterBANGLADESHTechnology ecosystem
দেশের মানুষের জন্যদেশের উন্নয়নের জন্যসত্য ও উপকারী প্রযুক্তির জন্য
BD AI is an independent Bangladesh-focused initiative. It is not a government body, does not represent any government, and has no endorsement, partnership, authorisation, affiliation, certification, sponsorship or official recognition from any organisation listed below. We link to them so you can reach the official source directly when a matter belongs with them rather than with us.
- Independent Initiative
- People First
- Trusted Information
- Better Bangladesh
Government division
ICT Division
Information and Communication Technology Division, Government of Bangladesh — national ICT policy and programmes.
Official websiteGovernment agency
Bangladesh Computer Council (BCC)
Statutory body under the ICT Division working on national digital infrastructure and capacity building.
Official websiteRegulator
BTRC
Bangladesh Telecommunication Regulatory Commission — the regulator for telecommunication services in Bangladesh.
Official websiteIndustry association
BASIS
Bangladesh Association of Software and Information Services — a non-government industry trade association for the software and IT services sector.
Official websiteResearch & education community
Universities, researchers and educators
Bangladesh's academic and research community, whose published work informs how we build and teach.
About BD AI
BD AI is an independent Bangladesh-focused AI-assisted initiative designed to connect artificial intelligence, learning, business solutions and digital innovation in one ecosystem.
BD AI is an independent initiative and is not a government authority. Technology and operational support is provided by OMS IT where applicable.
Read more about BD AIInnovation
Applied AI engineering built for local problems and local languages.
Knowledge
Learning, training and grounded answers with verifiable sources.
Impact
Practical digital tools for people, business and institutions.