Services & products

What BD AI builds and delivers

BD AI — Bangladesh AI Platform is a Bangladesh-focused AI technology and services platform engineered by OMS IT. It provides AI-powered products, business and institutional solutions, AI automation, AI agents, knowledge and RAG systems, communication solutions, training, research-oriented services, technical assistance and other AI-enabled digital services.

Every entry below carries an honest status. Live means it runs in production today. Partial and In development mean parts of it exist and are still being completed. Planned means it is offered as an engagement and scoped in writing before any commitment. Nothing here implies a certification, licence, partnership or endorsement.

AI products

AI products

AI Help Center

Live

Bangla-first AI help center that answers from reviewed knowledge, labels the provenance of every answer and escalates to a person when AI is not the right answer.

Who it is for
Individuals, small businesses and institutions in Bangladesh
Scope
Grounded question answering, source citation, human escalation, case history
Delivery
Hosted on the BD AI platform
Support
In-platform escalation to a human reviewer
Pricing
Free public access

Trust & verification system

Live

Public verification of BD AI documents, certificates and representatives by reference ID, plus an official channel registry and impersonation reporting.

Who it is for
Anyone verifying a BD AI record, channel or person
Scope
Reference lookup, QR verification, channel registry, impersonation reports
Delivery
Public web endpoints
Support
Reviewed by the BD AI brand protection process
Pricing
Free public access

Corporate & institutional AI solutions

Corporate & institutional AI solutions

AI agents & automation

Planned

Task-specific AI agents and workflow automation for repetitive operational work, with human approval at decision points.

Who it is for
Businesses and institutions
Scope
Defined per engagement after a written requirement review
Delivery
Custom engagement
Support
Scoped per engagement
Pricing
Contact for quotation

Corporate & institutional AI solutions

Planned

Assessment, design and delivery of AI capability inside an existing organisation, including data handling and access-control design.

Who it is for
Corporates, NGOs and institutions
Scope
Requirement study, architecture, implementation, handover
Delivery
Custom engagement
Support
Scoped per engagement
Pricing
Contact for quotation

Knowledge, RAG & research

Knowledge, RAG & research

Knowledge & RAG systems

Partial

Retrieval-augmented knowledge systems built on reviewed sources, hybrid semantic search and citation of the source behind each answer.

Who it is for
Organisations with internal documentation or public information duties
Scope
Source ingestion, chunking, embeddings, hybrid retrieval, human review
Delivery
Custom engagement, deployed on the BD AI platform
Support
Scoped per engagement
Pricing
Contact for quotation

Research & information services

Planned

Structured research and information briefs with named sources and a provenance label on every claim.

Who it is for
Institutions, media and researchers
Scope
Defined per request
Delivery
Written deliverable
Support
Clarification round included
Pricing
Contact for quotation

AI communication

AI communication

AI-assisted live chat

Live

Live conversation surface combining AI assistance with human handover, message history and an audit trail.

Who it is for
Visitors and existing clients
Scope
Real-time conversation, handover, transcript retention
Delivery
Hosted on the BD AI platform
Support
Human handover during working hours
Pricing
Free public access

Voice AI

Planned

Bangla and English speech interfaces for support and information delivery.

Who it is for
Organisations serving callers or low-literacy users
Scope
To be defined at engagement
Delivery
Not yet available
Support
Not yet available
Pricing
Contact for quotation

Training, courses & certificates

Training, courses & certificates

AI training, courses & certificates

Planned

Practical AI training for teams and individuals. Certificates issued by BD AI carry a reference ID that anyone can verify publicly.

Who it is for
Teams, students and professionals
Scope
Curriculum defined per programme
Delivery
Not yet scheduled
Support
Not yet available
Pricing
Contact for quotation

Technical & professional services

Technical & professional services

Document vault & compliance evidence

In development

Controlled register for corporate, tax, contractual and policy documents with versioning, integrity hashing, renewal tracking and evidence packs.

Who it is for
Internal administrators and audited institutional engagements
Scope
Registry, versioning, secure storage, renewals, compliance packs
Delivery
Role-restricted admin console
Support
Internal review workflow
Pricing
Not offered as a standalone commercial service

Custom AI development

Planned

Engineering of bespoke AI-enabled applications by OMS IT, delivered under the BD AI platform standards for provenance, audit and access control.

Who it is for
Organisations with a defined build requirement
Scope
Defined per written scope of work
Delivery
Project engagement by OMS IT
Support
Scoped per contract
Pricing
Contact for quotation

Technical issue desk

Partial

Single intake for technical problems: every report is triaged and classified rather than rejected, and receives a case reference that the reporter can follow.

Who it is for
BD AI users and clients
Scope
Intake, triage, classification, resolution or engineering escalation
Delivery
Help center and live chat intake, tracked as a case
Support
Human triage; third-party services are guided, not owned
Pricing
Free for BD AI services

Discuss a requirement

Scoped engagements start with a written requirement review. Quotations are issued as referenced BD AI documents that can be verified publicly.