BD AI — independent initiative

Contact

BD AI is an independent initiative; OMS IT provides engineering and technical support where applicable. This technical relationship does not make OMS IT the owner, parent, subsidiary, governing authority or controller of BD AI. Every channel below is tracked, auditable and handled by real people — and every official BD AI channel is listed on the Trust & Verification page, so you can confirm you are talking to us.

Live Chat

Start a conversation with the support team. Ask for a human agent at any point — the request is recorded and queued.

Open live chat

BD AI Help Desk

Ask a question and get an answer built only from verified sources, with the trust level and evidence shown alongside it.

Ask a question

Report a source problem

If something looks wrong or out of date, tell us. Verification decisions are made by an authorised human reviewer, never automatically.

How verification works

Email

For anything that needs tracking, the Help Desk and live chat are the faster route — they create a case you can follow.

Other channels

Official BD AI channels are published only after verification. Until a channel appears in the Trust Center, treat other accounts claiming to represent BD AI as unconfirmed.

View Trust Center

Occasional updates by email

Optional. Updates about new verified resources and platform changes. Consent is stored with a timestamp, marketing email is kept completely separate from account and case email, and every message carries a one-click unsubscribe link.