OMS IT initiative

Contact

BD AI is operated by OMS IT. Every channel below is tracked, auditable and handled by real people — and every official BD AI channel is listed on the Trust & Verification page, so you can confirm you are talking to us.

Live Chat

Start a conversation with the support team. Ask for a human agent at any point — the request is recorded and queued.

Open live chat

AI Help Center

Ask a question and get an answer built only from verified sources, with the trust level and evidence shown alongside it.

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Report a source problem

If something looks wrong or out of date, tell us. Verification decisions are made by an authorised human reviewer, never automatically.

How verification works

Occasional updates by email

Optional. Updates about new verified resources and platform changes. Consent is stored with a timestamp, marketing email is kept completely separate from account and case email, and every message carries a one-click unsubscribe link.